Summary:
- This article discusses the growing use of artificial intelligence (AI) in higher education, particularly in the area of student support services.
- AI-powered chatbots and virtual assistants are being used to help students with tasks like course registration, financial aid, and mental health resources, making these services more accessible and available 24/7.
- The article highlights how AI can help colleges and universities provide personalized support to students, improving their overall experience and increasing retention and graduation rates.