Summary:
- The article discusses how insurance companies are increasingly using artificial intelligence (AI) to make decisions about policy coverage and pricing, which can have significant impacts on policyholders.
- The use of AI in the insurance industry raises concerns about transparency, fairness, and the potential for discrimination, as the algorithms used may not be fully understood or accountable.
- Experts argue that the insurance industry should be more transparent about its use of AI and work to ensure that the technology is used in a way that benefits policyholders, not just the insurance companies' bottom line.