Summary:
- This article discusses the use of technology in the mortgage industry, specifically the role of "trainers, explainers, and sustainers" in the process.
- It explains how machine learning and artificial intelligence are being used to automate various aspects of mortgage processing, from initial application to ongoing loan management.
- The article highlights the importance of human involvement in ensuring the accuracy and reliability of these automated systems, as well as the need for transparency and explainability in the decision-making process.