Summary:
- Klarna, a leading buy-now-pay-later company, is using AI technology to streamline its operations and reduce its workforce by 10%.
- The company is implementing AI-powered tools to automate various tasks, such as customer service and credit assessments, in an effort to become more efficient and cost-effective.
- This move is part of Klarna's broader strategy to adapt to the changing financial landscape and remain competitive in the rapidly evolving fintech industry.