Summary:
- This article outlines the refund policy for the Epic Games Store, which allows customers to request a refund for eligible purchases within 14 days of purchase, as long as they have played the game for less than 2 hours.
- The policy covers a wide range of digital content, including games, DLC, and in-game items, and provides clear instructions on how to request a refund through the Epic Games website or launcher.
- The article also explains the exceptions to the refund policy, such as non-refundable content like battle passes or subscriptions, and outlines the process for requesting a refund and the expected timeline for processing the request.