Summary:
- The article reports that an inexperienced Secret Service agent called a tech support hotline for help piloting a drone ahead of a Trump rally, raising concerns about the agency's preparedness for security challenges.
- The incident occurred as the Secret Service was investigating a potential threat of a drone being used to disrupt the rally, highlighting the need for better training and procedures for agents dealing with emerging technologies.
- The report suggests that the Secret Service's reliance on outside assistance for technical issues could compromise the agency's ability to respond effectively to security threats, underscoring the importance of investing in the necessary expertise and resources.