• The article discusses the terms of service for Disney's streaming service, Disney+, which include a mandatory arbitration clause. This clause means that users who sign up for Disney+ agree to resolve any disputes with the company through private arbitration rather than through the court system.

• The article explains that this arbitration clause is a common practice among tech companies, as it allows them to avoid costly and time-consuming lawsuits. However, critics argue that these clauses limit consumers' ability to hold companies accountable and often favor the company over the individual.

• The article also notes that the Disney+ terms of service include a class-action waiver, which means that users cannot join together in a class-action lawsuit against the company. This further restricts the legal options available to consumers who may have grievances against Disney+ or the company's practices.