1. A threat actor has been found to have scraped Dell support tickets, which included sensitive customer information such as phone numbers. The breach was discovered by security researchers at Cyble, who reported that the threat actor had gained unauthorized access to Dell's internal systems and exfiltrated the data. Dell has acknowledged the incident and stated that they are working to address the issue and notify affected customers.

2. The stolen data includes information from over 3,000 Dell support tickets, which were then posted on a cybercrime forum. This type of data can be valuable to threat actors, as it can be used for various malicious activities, such as social engineering attacks, phishing campaigns, or even identity theft. The incident highlights the importance of robust security measures and the need for companies to protect their customers' sensitive information.

3. Experts recommend that Dell customers who may have been affected by this breach should be vigilant and monitor their accounts for any suspicious activity. They should also consider changing their passwords and enabling two-factor authentication on their accounts to enhance security. The incident serves as a reminder to all companies to prioritize data security and implement strong measures to protect their customers' information from unauthorized access.