Since the release of ChatGPT at the end of last year, we’ve seen companies developing generative AI tooling to help customers interact with their products and services in a more natural way. aiThey began by building an initial prototype and shared it with early customers and design partners, and have been iterating to improve and refine the product ever since. It’s something we both believe strongly in, and I think more importantly, it's something that we're both acting on as well, and really making efforts to ensure that we have an inclusive representative diversity [in our employee base],” he said