Following a 10-day pause to evaluate its processes, Sebastian said the company held meetings with team members to “dig through every misstep” and identify “communication and . He says the company now has a system for tracking the status of products provided to LMG to avoid future confusion regarding “items that start out as we don’t need it back and then turn into a loan later on. He discussed the company’s HR policies and department structure, saying the company will double its mental health counseling contribution later this year in response to recent online harassment experienced by LMG employees