new research from Stanford and MIT that was first reported by Bloomberg. 'Workers who work with generative AI will replace those who don't'Brynjolfsson says call centers are a great place to use generative AI because it involves a lot of scripted language, but that "almost any kind of information or knowledge work that involves language could benefit from this," including across legal, marketing, medicine, teaching and other fields. "I don't think the generative AI is going to replace workers, but workers who work with generative AI will replace those who don't