FTC wants to make it easier for consumers to cancel free trials and subscriptions

TL;DR

New rules from the US government could soon let Americans more easily cancel free trials and subscriptions they no longer want, according to the Federal Trade Commission. On Wednesday, Khan adopted a similar view, telling reporters that the FTC’s consumer protection efforts — in this case, on deceptive cancellation practices — have antitrust implications because unchallenged deception tilts markets in favor of dishonest businesses that compete unfairly. In 2022, the FTC announced it reached a settlement with internet phone service provider Vonage over its cancellation policies

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