The crew of a Lufthansa Airbus A330-300 (D-AIKK) flight LH469 from Austin to Frankfurt reportedly urged passengers to remove images and videos of the incident after it nearly plummeted 4,000 feet in severe turbulence, as reported by NDTV. A passenger named Rolanda Schmidt who spoke to Insider said the aircraft had a significant drop, which caused food and personal belongings to fly all around the cabin. A passenger named Rolanda Schmidt who spoke to Insider said the aircraft had a significant drop, which caused food and personal belongings to fly all around the cabin