Grubhub to pay $3.5M settlement for deceptive practices, hidden fees

TL;DR

Grubhub has been ordered to pay a $3.5 million settlement after the District of Columbia filed a lawsuit over the food delivery service's alleged deceptive practices.On Friday, Washington, D.C., Attorney General Karl Racine announced the decision against Grubhub "for charging customers hidden fees and using deceptive marketing techniques to increase profits in violation of District consumer protection laws.""Grubhub used every trick in the book to manipulate customers into paying far more than they owed, and even worse, they did so at the height of a global pandemic when District residents were already struggling to make ends meet," Racine said in a statement.No company, big or small, can take advantage of DC residents without consequence.""Settling this lawsuit is in the best interest of our business and the matter is now resolved," the company said in a statement."

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