"After days of trying to operate as much of our full schedule across the busy holiday weekend, we reached a decision point to significantly reduce our flying to catch up," Southwest CEO Bob Jordan said in a video message.Jordan also acknowledged the need to upgrade the airline's infrastructure to avoid future IT breakdowns."They need to make sure that these stranded passengers get to where they need to go and that they're provided adequate compensation not just for the flight itself…, but also things like hotels like ground transportation, like meals, because this is the airline's responsibility," he said.- American Airlines decides to cruise into Azure's cloud- Delta Airlines takes flight with Amazon Web Services- FAA asks for vendor feedback on $10b tech contract- License to launch: UK space regulator gives Virgin Orbit satellites the go-aheadThe airline is encouraging customers impacted by cancellations or delays to rebook or request a refund at http://southwest.com/traveldisruptionTime for IT from this century?This summer Delta announced it would modernize and migrate its workloads to Amazon Web Services, however it's not clear how much of the company's backbone infrastructure is bound for the cloud."