Last year, an Amazon delivery driver said that the high volume of orders during holiday season “makes life hell.” This year, these contracted workers can get a $5 tip if their customer says, “Alexa, thank my driver.”Meanwhile, news also broke today that Amazon is being sued by the DC Attorney General, seeking penalties for allegedly misleading consumers by using tips to cover couriers’ base pay.All of the customer tips at issue were already paid to drivers as part of a settlement last year with the FTC.”The new thank you feature is part of a promotion that Amazon says it’s running to celebrate its impending milestone of 15 billion packages delivered.“For drivers, it’s more than just the packages that they deliver — they form relationships with customers, provide support to the community in tough moments, and sometimes play the role of the unexpected hero,” Beryl Tomay, vice president of Last Mile Delivery at Amazon, wrote in a press release.Then, this October, a driver was mauled to death by dogs while on the job — Amazon responded with a memo reminding drivers that they can check for a paw print icon in the “delivery notes” section of the app so that they “aren’t surprised by our four-legged customers.”Per posts on a Reddit community of Amazon drivers, these late-night deliveries are still par for the course.“I always use flashers and have some of my vest showing but that’s the best I can do in regards to trying to identify myself in these cringey situations.” The user said they asked their DSP for a branded Amazon jacket to make it more obvious that they work for Amazon, but they were told they needed a month under their belt."