Residents say it's working Home received extra funding to make the care more resident-centred Like so many people contemplating long-term care, Louis Capozzi said he was nervous about what he would find when he started looking at homes.But Capozzi, who is 70 and has amyotrophic lateral sclerosis, or ALS, said he was pleasantly surprised by what he found at Toronto's Lakeshore Lodge, where he's lived since June.Lakeshore Lodge is shifting away from a traditional model of long-term care homes focused on task-based care — where for example, everyone had to be up and fed at the same time for efficiency."CareTO is really this culture change, this whole ongoing process where the idea is that the staff will be responsive to the emerging needs of the residents," said Sander Hitzig, a senior scientist at Sunnybrook Health Sciences Centre, who has been working on the implementation of the program."The residents are starting to feel like, you know what, 'I actually can say… I want to do this today' and have more autonomy and control in terms of what their home life experience will be in the long-term care setting."