Ford, Volkswagen Hit with Class Actions Over ‘Obsolete’ 3G Vehicle Features

TL;DR

Ford, Volkswagen Hit with Class Actions Over ‘Obsolete’ 3G Vehicle Features Scriber v. Ford Motor Company Filed: November 3, 2022 ◆§ 3:22-cv-01716 Ford and Volkswagen face class actions after certain “telematic” vehicle features were rendered obsolete when the major wireless carriers phased out their 3G networks in early 2022.Ford Motor Company and Volkswagen Group of America are among the latest automakers to be hit with proposed class actions after certain “telematic” vehicle features were rendered wholly or partially inoperable when the major wireless carriers phased out their 3G networks in early 2022.The 20-page case against Ford, filed November 3 in California, says the internet-enabled MyFord and MyLincoln features in the 2014-2020 Fusion Energi, 2014-2017 C-MAX Energi, 2016-2018 Focus Electric, 2016-2017 MKZ/MKZ Hybrid, 2015-2017 MKC, 2017 Continental and 2016-2017 MKX were rendered inoperable after AT&T’s 3G phaseout in February of this year.According to the suit, the automaker’s warranty manual “makes no mention of the fact that Ford installed an inferior 3G modem in [each] vehicle.” The 25-page complaint against Volkswagen rings similar, alleging the 2014-2019 Passat, Jetta, Tiguan and Beetle; 2014-2017 EOS; 2018-2019 Atlas; 2018-2019 Arteon; 2014-2019 GolfR, GolfD, Golf and eGolf; 2014-2019 GTI; 2014-2019 Golf SportWagen; and 2014-2018 CC are equipped with inferior telematics rendered obsolete by this year’s 3G phaseout.According to the case against Volkswagen, the automaker's solution for vehicle owners and lessees with outdated 3G telematics was to offer a "special price" of $295 for "Motion by Mojio," a driver-assist app that requires a buyer to pay additional subscription fees."

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