'Anything not to have to pay people to do the work': Customer tries to use McDonald's AI to order in the drive-thru. It's a fail

TL;DR

Over the past year, McDonald’s captured headlines after it announced it was going to roll out (and subsequently expand) its use of artificial intelligence-powered drive-thru machines.The machines, which work thanks to a partnership with IBM, are supposed to function by processing customers’ orders in real-time.Artificial intelligence is used to determine exactly what the customer wants, utilizing this intelligence to take complex orders and special requests into account.According to a viral TikTok from user Dal (@that_usa_guy), there are still some growing pains that need to be worked through.@that_usa_guy FAIL: The new AI ordering system at McDonald's #mcdonalds #AI #artificialintelligence @McDonald’s Corporate ♬ original sound – Dal JustDalDal later visited a McDonald’s AI machine again, according to another video he posted."

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