Nearly a year after Mark Zuckerberg rebranded Facebook as Meta Platforms in a bet-the-company move on the metaverse, internal documents show the transition grappling with glitchy technology, uninterested users and a lack of clarity about what it will take to succeed.While Mr. Zuckerberg has said the transition to a more immersive online experience will take years, the company’s flagship metaverse offering for consumers, Horizon Worlds, is falling short of internal performance expectations.Continue reading your article witha WSJ membershipa WSJ membershipAlready a member?Sign In"